Content Marketing Specialist
Providing excellent customer service is fundamental to keeping customers happy and loyal. Freshworks is praised for its intuitive interface and complete set of features to help support teams provide stellar customer service. Freshworks offers tools such as a ticketing... read more
22 min read | Jul 12 | Jacquelyn Dunham
Having the right tools is key to delivering great customer support and keeping your customers happy. Intercom has made a name for itself with solid communication... read more
14 min read | Jul 08 | Jacquelyn Dunham
Twilio has become a capstone in customer service because of its versatility and range of applications. However, every tool has its challenges. As customer expectations... read more
20 min read | Jul 03 | Jacquelyn Dunham
Salesforce Competitors and Alternatives for 2024 SEO Meta Description: Discover the top 10 Salesforce competitors for 2024, with ChatBot as the top leader that enhances... read more
32 min read | Jul 01 | Jacquelyn Dunham
Zendesk is known for its comprehensive set of customer service tools, including a ticketing system, live chat, and analytics, making it a popular choice for mid-size and... read more
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