LiveChat After-Hours Template
Offer customer support when your agents are offline and collect LiveChat tickets by using a chatbot.
Get this template
Answer popular customer questions
Collect support tickets
Gather customer contact details
The LiveChat after-hours chatbot template was designed especially for LiveChat users. It allows you to add a chatbot to your LiveChat app and automate your customer support after hours. The bot can answer popular questions and help the customer raise a LiveChat ticket for your team when their problem requires human attention. While creating a ticket, the chatbot obtains the customer’s name, email, message and then passes the data automatically to LiveChat, where it can be managed with ease.
Add this template to your website, LiveChat, Messenger, and other platforms using ChatBot integrations. Open up new communication channels and build long-term relationships with your customers.
Answer FAQ
Offer customer support after hours
Gather customer contact details
Collect support tickets
To get access to this template, you need to create a ChatBot account. If you are new to ChatBot, you can make use of a free 14-day trial.
No. ChatBot lets you easily download and launch templates on websites and messaging platforms without coding.
Yes. You can edit its Story, add additional elements, or remove unnecessary ones if needed.
A Story is a conversation scenario that you create or import with a template. You can assign one Story to multiple chatbots on your website and different messaging platforms (e.g. Facebook Messenger, Slack, LiveChat).
