ChatBot’s integrations with Messenger, LiveChat, and Slack automatically save data about users and ongoing chats. You can easily reuse collected information to personalize your chats.
Default attributes
Data, such as name, location, language, avatar, and more are automatically saved as default attributes. Learn more about how to use default attributes here.
Remember that you can export data saved as attributes with our Zapier integration.
Attributes compatibility
Some integrations get different data than others. Before you start using default attributes in your interactions, check the list below to verify what type of data your integration collects.
| Attribute | LiveChat | Slack | Chat widget | |
|---|---|---|---|---|
| default_name | ✅ | ✅ | ✅ | - |
| default_email | - | ✅ | ✅ | - |
| default_avatar | ✅ | - | ✅ | - |
| default_url | ✅ | ✅ | - | ✅ |
| default_language | ✅ | - | - | - |
| default_timezone | ✅ | ✅ | ✅ | - |
| default_id | - | ✅ | - | ✅ |
| default_ip | - | ✅ | - | ✅ |
| default_city | - | ✅ | - | ✅ |
| default_region | - | ✅ | - | ✅ |
| default_country | - | ✅ | - | ✅ |
| default_postal_code | - | - | - | ✅ |
| default_referrer | - | ✅ | - | - |
| default_real_name | - | - | ✅ | - |
| default_source | ✅ | ✅ | ✅ | ✅ |
