Button

Luiza Jurczyk

1 min read

updated: Mar 9, 2022

This article refers to old ChatBot builder.

Click here if you use new Visual Builder and want to read the updated version of this article.

Use the button when you want to create a clickable response or build a menu for your story.

Buttons can be beneficial to encourage your customers to take actions such as selecting an item, narrowing options or showing your offer.

Elements of button responses

Edit message — write a message that will be shown to the users.
Add button — add max three buttons to the response.
Title — give each button a unique name that will be visible for the users.
Buttons - add max 5 buttons and assign each of them a type and actions that will be triggered when the button is clicked.

Go to Bot Responses in the interaction view.
Click Button to add this response to the interaction.
Now you will see the empty response. Type the message that will be shown to the users and edit the first button. You can assign one of four actions to it.
Similarly you can add max other two buttons.
Save your work. The button response is ready.