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1 active chatbot
An active bot is connected to any integration, excluding our native Chat Widget, and accepts chats.
1,000 valid chats/mo
A valid chat has at least one interaction. We don’t count chats that are empty or haven’t been responded to by your chatbot. After you reach your monthly chat package, you'll be charged $0.01 per each additional chat.
Unlimited number of stories
A Story is a conversation scenario used by your chatbot to communicate with users.
7-day training history
See unmatched queries and train your chatbot to recognize them in the future.
All integrations
All ChatBot’s one-click integrations with 3rd party apps and services are available.
Basic reporting
Reporting is limited to All chats, Paid chats, All messages, Average messages, All users.
Data security
Secure 256-bit SSL encryption for website visitors and users who connect with your chatbots.
5 active chatbots
An active bot is connected to any integration, excluding our native Chat Widget, and accepts chats.
5,000 valid chats/mo
A valid chat has at least one interaction. We don’t count chats that are empty or haven’t been responded to by your chatbot. After you reach your monthly chat package, you'll be charged $0.01 per each additional chat.
Unlimited number of stories
A Story is a conversation scenario used by your chatbot to communicate with users.
Unlimited training history
See unmatched queries and train your chatbot to recognize them in the future.
All integrations
All ChatBot’s one-click integrations with apps and tools are available.
Advanced reporting
All ChatBot reports are available.
Data security
Secure 256-bit SSL encryption for website visitors and users who connect with your chatbots.
Team collaboration
Invite your teammates to ChatBot and share your work.
Button actions
Button actions let you perform special tasks when a user clicks a button. You can use them to assign information to users or chats, segment users, and create custom user lists.
Version history
Access all the published versions of your chatbot Story.
Unlimited active chatbots
An active bot is connected to any integration, excluding our native Chat Widget, and accepts chats.
25,000 valid chats/mo
A valid chat has at least one interaction. We don’t count chats that are empty or haven’t been responded to by your chatbot. After you reach your monthly chat package, you'll be charged $0.01 per each additional chat.
Unlimited number of stories
A Story is a conversation scenario used by your chatbot to communicate with users.
Unlimited training history
See unmatched queries and train your chatbot to recognize them in the future.
All integrations
All ChatBot’s one-click integrations with apps and tools are available.
Advanced reporting
All ChatBot reports are available.
Data security
Secure 256-bit SSL encryption for website visitors and users who connect with your chatbots.
Team collaboration
Invite your teammates to ChatBot and share your work.
Button actions
Button actions let you perform special tasks when a user clicks a button. You can use them to assign information to users or chats, segment users, and create custom user lists.
Version history
Access all the published versions of your chatbot Story.
Personal onboarding
One of our experts will walk you through ChatBot and show how you can get the most out of it.
Premium customer support
Our customer support specialists will prioritize your support inquiries.
Security assistance
Our specialists will advise you on the best practices regarding ChatBot security within your company.
Unlimited active chatbots
You can have as many active chatbots as you need.
Custom chat package
A valid chat has at least one interaction. We don’t count chats that are empty or haven’t been responded to by your chatbot. After you reach your monthly chat package, you'll be charged $0.01 per each additional chat.
Unlimited number of stories
A Story is a conversation scenario used by your chatbot to communicate with users.
Unlimited training history
You can improve your chatbots’ performance based on collected data.
All integrations
All ChatBot’s one-click integrations with apps and tools are available.
Advanced reporting
All ChatBot reports are available.
Data security
Secure 256-bit SSL encryption for website visitors and users who connect with your chatbots.
Team collaboration
Invite your teammates to ChatBot and share your work.
Button actions
Button actions let you perform special tasks when a user clicks a button. You can use them to assign information to users or chats, segment users, and create custom user lists.
Version history
Access all the published versions of your chatbot Story.
Personal onboarding
One of our experts will walk you through ChatBot and show how you can get the most out of it.
Premium customer support
Our customer support specialists will prioritize your support inquiries.
Security assistance
Our specialists will advise you on the best practices regarding ChatBot security within your company.
Chatbot building services
Our chatbot designers will design and implement chatbots that cover your business needs.
Chatbot maintenance
Our experts will track and improve your chatbots over time.
Custom integrations
Our developers will build custom integrations into your tools and services so that they meet your business needs.
Dedicated acc. manager
A dedicated account manager will help you with ChatBot setup and optimization.Already a customer? View your subscription details
Choose the offer that suits your business needs.
Starter
Team
Business
Enterprise
Price / month (billed annually)
$42
$126
$424
Price / month (billed monthly)
$50
$149
$499
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Active chatbots An active bot is connected to any integration, excluding our native Chat Widget, and accepts chats.
Chats A valid chat has at least one interaction. We don’t count chats that are empty or haven’t been responded to by your chatbot. After you reach your monthly chat package, you'll be charged $0.01 per each additional chat.
Number of Stories A Story is a conversation scenario used by your chatbot to communicate with users.
Button actions Button actions let you perform special tasks when a user clicks a button. You can use them to assign information to users or chats, segment users, and create custom user lists.
Team collaboration Invite your teammates to ChatBot and share your work.
Training history See unmatched queries and train your chatbot to recognize them in the future.
Version History Access all the published versions of your chatbot Story.
Chat Widget Add a chatbot to your website using our customizable Chat Widget.
LiveChat Integrate ChatBot with LiveChat to fuse AI scalability and the human approach into your customer service.
HelpDesk Scale your support services and let customers create tickets while chatting.
Facebook Messenger Connect with your Facebook fans.
WordPress Add a chatbot to your WordPress site in a couple of clicks.
Shopify Offer 24/7 personalized customer service and drive sales performance.
Slack Connect ChatBot to Slack to streamline your office workflow.
Zapier Connect ChatBot to over 1,500 apps.
Freshdesk Collect support tickets and customer contact details through chats.
Zendesk Reduce repetitive tasks and collect Zendesk tickets with a chatbot.
Custom Our developers will build custom integrations into your tools and services so that they meet your business needs.
All chats The total number of chats in a given period.
Paid chats Chats that exceed the number of chats included in your pricing plan in a given period.
Busiest period A heat map that presents your chatbot’s activity at a given time of day.
All messages The number of all messages your chatbot received in a given period.
Average messages The average number of messages per conversation users send to your chatbot in a given period.
Popularity of interactions This report shows the popularity of all interactions in a given chatbot Story.
All users The total number of users who chatted with your chatbot in a given period.
Secure 256-bit SSL encryption Secure 256-bit SSL encryption for website visitors and users who connect with your chatbots.
Sign in with (Google, Microsoft, Facebook, LiveChat) You can use your Google, Microsoft, Facebook, or LiveChat account details to log in to ChatBot.
Custom SSO Seamless authentication across your enterprise apps with ChatBot single sign-on support.
Help center Comprehensive articles on ChatBot installation, usage, and customization.
Email support Our support is available via email. Feel free to drop us a line at support@chatbot.com.
Personal onboarding One of our experts will walk you through ChatBot and show how you can get the most out of it.
Premium customer support Our customer support specialists will prioritize your support inquiries.
Security assistance Our specialists will advise you on the best practices regarding ChatBot security within your company.
Chatbot building services Our chatbot designers will design and implement chatbots that cover your business needs.
Chatbot maintenance Our experts will track and improve your chatbots over time.
Dedicated account manager A dedicated account manager will help you with ChatBot setup and optimization.
Become our Partner and set up your clients' accounts directly in our Partner App.
Join now
The ChatBot platform has become a key part of our proposition. It's fully flexible and has allowed us to drive 30% more leads while dramatically reducing our cost to serve.
Joe Bush,
Co-founder of The Chat Shop
It’s a chat that contains at least one successful interaction between the user and the chatbot. You’ll never pay for spam chats.
You can create as many chatbots as you need, but the number of active bots depends on your pricing plan.
We’ll email you an invoice at the provided email address after each successful payment.
Yes, you can use your chatbots on multiple websites.
We accept major credit cards including Visa, Mastercard, American Express, and Discover.
No, there are no contracts or hidden fees. You can cancel anytime.
You lose access to your ChatBot dashboard. However, your data and setup remain intact and safe. To log in to ChatBot again, you need to provide your credit card details.
We don’t require your credit card details to start your free trial. We’ll need them when your trial is over and you decide to upgrade to a paid plan. You can unsubscribe anytime.
It’s a conversation scenario between the chatbot and your users. One Story can be assigned to multiple chatbots on your website and messaging platforms including Facebook Messenger, Slack, or LiveChat.
Yes. A chatbot can transfer a chat to a human agent or create a ticket when you use the LiveChat integration.
ChatBot lets you build bots in any language, but the ChatBot app is available only in English.
ChatBot stores its customers’ information in a data center located near Dublin (Ireland).
We provide Help Center materials, videos, and the Chatbot Best Practices Guide, which can help you create well-optimized chatbots.
Contact our ChatBot Support Heroes.
They’ll provide you with all the information you need.
Free 14-day trial No credit card required No coding needed
