The Start point block shows where your Story begins. It’s a trigger point that can’t be edited. You can add any action or interaction to this block.
To help you kick off with your Story, we’ve already added a default Bot response and a fallback interaction after the Start point. You can remove and edit them the way you want.
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Bot response is a message your chatbot sends to the user. If you want the user to initiate the chat, remove this block. Instead, put the User input block after the Start point.
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Default fallback lets you either display a dedicated bot’s message or trigger an action in case your chatbot doesn’t recognize the user input. As with the Start point block, Default fallback is just a trigger point that can’t be edited. Click here to read more about Fallback.
