What are Bot responses

A bot response is a message your bot sends to the user. In ChatBot, you can choose from 6 types of bot responses:

• Text

• Random Text

• Image

• Gallery (Carousel)

• Button

• Quick Reply

Editing bot response

To help you begin your Story, we’ve added a default welcome interaction to every Story. It takes a form of a bot response and you can edit it the way you want.

1. Click on the Bot response block on the tree.

2. In the edit window on the right, you can change the copy, and add or remove other types of responses.

   

3. After editing your welcome message, save your changes and close the window.

   

Note:

• You can use maximum 20 bot responses and actions in one interaction.

• The bot displays responses in the same order you composed them.

• You can apply Filters to your bot responses to trigger them only when a condition is met.

• You can decide how fast your chatbot should respond to a user’s question using the Delay feature.